EnterBet Sportsbook Review
EnterBet provides a simple yet comprehensive website for all your gaming needs. The only obvious error on the entire site we found during testing was a minor one and quite subjective in nature: instead of reading “Top Scores” or “Results,” the ticker at the bottom of the home page reads, “Top Stories.” If you wanted a story, we are sure you’d head to the nearest library or book store. However, that is such a small and opinion-based error that they will not be docked points for that in this review. EnterBet.com not the fanciest site by any stretch of the imagination, but it’s organized clearly and gets the job done.
This is where things start heading downhill for EnterBet.com. There has been a wide range of well-documented problems dating back as far as 2004 with EnterBet sportsbook. The accusations include slow payment, non-payment, theft of intellectual property, and stonewalling. These same problems are continuing to this day. It is in everyone’s best interests for EnterBet to move their gaming operations from GoTo Entertainment to BetPhoenix, and we hope that EnterBet is able to make that transfer happen. Doing so is critical to rebuilding their tattered reputation.
EnterBet offers decent customer support options via live chat and a telephone help line. However, the live chat feature is somewhat problematic, plagued by the following error message, “Your request could not be completed because the account you are trying to reach is disabled.” The EnterBet phone representatives, meanwhile, provide support for many different sportsbooks and reaching the correct account can be tedious at times; one gets the impression these people are overworked and underpaid.
EnterBet offers some outstanding promotional specials, such as Free 1/2 Point Fridays and a $50 Referral Bonus, but with very limited terms and conditions. The text runs: “Bonuses are for recreational players only. Management reserves the right to reject or cancel any bonus to professional gamblers or anyone perceived to be a professional gambler.” It is wise to stay away from all sportsbooks with terms and conditions that are so heavily slanted in favor of the house (like they don’t have advantage enough already).
Because EnterBet has received so many customer complaints regarding lack of payment, they will not even qualify for one star in this category. Anytime you don’t pay out in full and on time, you get a black mark next to your name. Fortunately, it is well within EnterBet’s power to correct this reputation because as far as deposit and withdrawal options, they have the technology to get it done. They offer the most deposit and withdrawal options we’ve seen in a while. They even offer the rarely seen Person-to-Person transfers. But again, a history of payment problems is a deal-killer for us.