MySportsbook Sportsbook Review
The ease-of-use issue is problematic at MySportsbook.com. It’s obvious that the approach is to showcase every different type of gambling option from betting NFL football to playing Paigow, but sometimes more is less and this is one of those instances. For the sports bettor who wants a simple and engaging interface, this “throw everything at the wall and see what sticks” approach just does not get the job done. Hate to be overly practical, but if you can’t even read the typeface half the time because it’s so small and sandwiched between 17 other columns, this does not make sports betting easy or fun.
We would not assail the reputation of MySportsbook.com because they do have a measurable track record in the online gambling space dating back to 1996. Owned by the online gambling holding company Domain Holdings Limited, MySportsbook.com is able to access top flight data security technology. One really cool feature that MySportsbook.com does provide is the ability to review, in detail, all your bets and transactions over a long time period. MySportsbook.com does a good job of retaining bet data and making it available to users; this transparency gives MySportsbook.com bettors a feeling that if they smell something fishy, they are welcome to explore the area.
Sometimes, when you have a bad experience with a particular customer service department, you tend to hold that against the whole company. During our testing of their customer service apparatus, to make a long story short, we were not particularly impressed with the customer service department at MySportsbook.com. Though customer service is available via live chat, telephone, and email—and response times are typically quick—it is never the quantity that counts in customer service, it is the quality of the help you receive. On this point, we were disappointed.
MySportsbook.com does not suffer from a lack of bonuses. There are usually around 25 different bonus programs being advertised at any given time. Again, though (seeing a trend here?), it is not about quantity it is about quality. The sign up bonus at MySportsbook.com, for example—the biggest bonus that most bettors will receive at any given online casino—is stuck at 10 percent, lower than the top tier online sportsbooks that usually come in at 20 percent or higher. When it all comes down to it, no matter how many bells and whistles your bonus section has, if we’re getting 50 percent bonus to sign up at XYZ Sportsbook, and only 10 percent at MySportsbook.com, well…the math kind of does itself on that one.
MySportsbook.com has a long history of difficulty processing payments. They boast about having the best record of processing credit card transactions of any online sportsbook, but in fact, they are undoubtedly among the worst. They offer NETeller, MoneyBookers, and wire transfer, in addition to credit card. They'll eventually get your money to you, but expect to wait a long, long time. Ease of deposit/withdrawals is the one area that turns MySportsbook.com from being a passable, though mediocre sportsbook into a blacklisted sportsbook. If you have any feedback on payment issues with MySportsbook.com, please let us know by clicking the "review this sportsbook" link on this page.