Sports Sportsbook Review
Certainly Sports.com Sportsbook is easy to find with its simple URL of www.sports.com. Furthermore, it is obvious that the design of Sports.com was a primary focus and it is a rather good-looking website. However, it is frightfully busy on the eyes due to the many different colors, sections, and advertisements. There is so much going on when you first arrive on their homepage that you may forget what it is that you are hoping to achieve by visiting this site. Less flair and more simplicity would go a long way in providing Sports.com customers with quick and easy access to useful information
Sports.com has been completely inaccessible on two occasions since they began operating in 1998, as in the site went completely dark for more than 24 hours. That is not good and will definitely leave a mark. Because of that and some blatantly inaccurate information on the site, Sports.com suffers quite a bit in the reputation department. That is unfortunate as they are a relatively secure operation and receive far fewer customer complaints than many of their counterparts in the industry. The primary complaints focus on slow payouts, but there have not been any reported non-payouts on our watch.
It is very difficult to believe that Sports.com has over 200 agents ready to assist you (as is their claim) when you are the first customer in the queue and have been waiting five minutes to speak with a live chat operator. Calling their 24/7 customer service hotline yields the same results. Calls to specific departments go unanswered and general customer service operators, although friendly and courteous, are unable to answer specific questions. If you are willing to wait several minutes on hold, they will transfer you to another agent who may be able to help you. Having fun yet?
Sports.com offers several appealing bonuses such as a 100 percent poker bonus, but these bonuses are offered under the same terms as other Domain Holdings sites such as ProBets.com, that is to say under very bad terms. Requiring action of at least 20 times the deposit amount, the rollover requirements are onerous. Also remember that Sports.com reserves the right to revoke both your bonus and any winnings derived from the bonus.
Sports.com offers several ways to deposit to your account, but most of them require you to speak with a customer service representative. Considering the difficulties when trying to reach a representative, it’s annoying to have to take this extra step. On the upside, we do applaud Sports.com for their security-conscious withdrawal methods. Although it will be tedious to make your very first withdrawal, because they require two forms of ID and a PIN, it’s good that they recognize the need to securely deliver your payouts.